cancel suddenlink technician appointment
Yes, a termination fee is involved especially when you terminate or either downgrade a service before the expiration time. Curious what other providers are in your area? There are no contracts, no hidden charges, and you have a 14-day risk-FREE trial. Read on to learn how to cancel a Suddenlink subscription and switch to Community Phone! No, youre not eligible to receive a prorated Suddenlink refund. Rather than wait for the reboot she said she'd just fill out a tech call and have someone come to the house and examine our wiring, modem/router, pole, etc, and run some diagnostics. Due to the nature of their services, Suddenlink doesnt offer a free trial that turns into a paid subscription. If its yours, too, Suddenlink chat customer service is open from 9:00 a.m. until midnight (CST), seven days a week. Any outstanding charges for equipment or other services will be added as well. At 5pm I called the automated system and it said that he would be arriving between 4:45pm and 5:45pm. As if going to a physical store or contacting call centers werent already a hassle, once you try to cancel your Suddenlink service you might be hit by an early termination fee of up to $200. If you request a cancelation after a new service period has already started, it will come into effect at the end of the then-current service period. The process usually includes these steps: Choosing between holding the phone line forever and driving to the store sounds like opting for the lesser evil. Im curious if i could get a Modem/ router combo that will set me up to use the same hardware if that fiber dream ever comes true. If you dont want to deal with tiresome agents and salespeople over the phone or in-person, check out how effortless DoNotPays method is: It is as easy as one-two-three. Click on the appointment block on the schedule to launch the popup menu. Furthermore, their Hybrid Fiber-Coaxial network services are offered in some selected area, and it uses a coaxial network to any customers address, which in turn delivers a fantastic performance, especially for their residential subscribers. Television service for Residential and Business. , payments are non-refundable. I live in Northeast ohio, and suddenlink offers up to 150 mbps in my area. Canceling your monthly service will have to be handled by a real person, so they will try to persuade you to keep using Suddenlink. Check for Outages . Companies respond better when others are watching. Add the most recent copy of your Suddenlink bill. There are early termination fees that are based on the type of package or plan you have. Open a blank MS Word or Google Doc document. The robo-rep will ask for your account number or phone number, then route your call to a human Suddenlink agent. We had been up and watching for him since before 7:00am. and our ^Greg" Suddenlink Communications is a telecommunications company that belongs to Altice USA. Suddenlink is a well-known telecommunications company that provides to the general populace such as cable television services, telephone, internet at a relatively low price throughout states like Louisiana, West Virginia, Texas including other 16 other states across the United States. Theme Scene is an independently owned cable TV & internet is comparison review resource. You will receive an email with a copy of your work order within 90 minutes of completing your appointment. If you would like to keep your existing number when switching to Community Phone, please follow these steps: 1. Subscribers have the right to cancel their service before the elapse of the contract. Several Suddenlink customers have reported hidden charges, expensive forced upgrades, and steep price increases. Suddenlink has business customer chat and phone support (+1-855-270-5527). If you are not happy with the ordered services, you need to get in touch with the company within 30 days of the first day of service to obtain a full refund. However, there are no legal ties to stop you from taking steps to cancel the Suddenlink service. Sudden link is too expensive with hidden fees everywhere. Visit a Suddenlink store to cancel in-person. (Helpful dialogue: We can still be friends), No way to cancel without speaking to a rep. Inform them that you want to cancel your service and close your account. You can . The action you just performed triggered the security solution. Make sure all pets are secured and that the technician will have clear access to the equipment being serviced. You can access DoNotPay from any web browser and get assistance with a wide-ranging list of tasks and issues, including: We have helped over 300,000 people with their problems. Review the available internet, phone, and TV packages. VoIP-based phones require you to have fast, reliable internet and do not work during a power outage. Head over to our Optimum customer service guide to learn more. Once the number has been ported, Cancel your old plan with Suddenlink. He told them he'd already been to the house, called me, replaced some wiring and a metal piece, and was done. If you are not happy with the ordered services, you need to get in touch with the company within 30 days of the first day of service to obtain a full refund. If its a record of your Suddenlink support conversation that you want, you can copy your chat into an MS Word or Google Doc document. 2. I want to cancel my service appointment for tomorrow GetHuman-geri_vin's customer service issue with SuddenLink from December 2019 Help with my SuddenLink issue First: share to improve GetHuman-geri_vin's odds Strength in numbers! No, there is no possibility to pause your Suddenlink subscription. Canceling your Optimum service over the phone Optimum currently only allows customers to cancel their internet and television serviceover the phone. I was having problems with the company for months. We can't get your messages right now. - Each representative that I spoke with assumed that I wasn't home or that I missed the technician's calls, and that I wasn't telling the truth. Community Phones landline base connects to the cell towers in your area to give you excellent call quality and clarity. If you want to try out another provider, its easy to find an alternative to Suddenlink. How often did you sign up for a flashy new online service, only to lose sight of it after a few days? Cancel Direct Line Auto-Renewal Before You're Charged Again! Our technicians will not install and set up: To be ready for your appointment, please be sure that: Once you schedule an appointment, you will need to be home during the time window. Chat (7 days a week): 9:00 a.m.midnight (CST). Contact an Optimum Expert 24/7 with Chat or Customer Support. Need help? Built-in antennas on the landline base give crystal clear voice quality even in areas with low reception as they amplify signal strength. We recommend using chat or phone support for help in real time. Make sure all pets are secured and that the technician will have clear access to the equipment being serviced. For more than 15 years we have helped nearly 50000 customers resolve their issues and will never stop striving to ensure further improvements on our platform for a better communication between companies and customers. Share your photos and videos with others to prove the truth of your words. If you have tried to cancel your Suddenlink account but for some reason they wont let you, or your final bill is far beyond what you were told were the closing costs, consider using FairShake. Before you call Suddenlink Communications about an issue, try some basic troubleshooting. Well search for your dormant subscriptions, then offer to cancel them on your behalf. Do you really want In other to carry this effectively, youll be provided with some simple guidelines to follow to help you terminate your Suddenlink service successfully. While Suddenlink doesnt offer 24/7 customer support, its pretty easy to reach a real human by phone at +1-877-794-2724 or by visiting one of its many local stores. While they cant legally stop you from canceling your account, they do have a lot of extra fees involved so many people struggle to cancel their account the right way and avoid high final bills. regardless. Thanks! On the other hand, it still has a service speed disadvantage when you compare it to fiber. Note: drop-box payments can take 23 days to process. The technician will arrive today between {{plannedTimeWithAnd}}. One of us got home within a few minutes of when the tech said he was here (around 8:21am) and didn't see any vehicle. You must have JavaScript enabled to use this form. Back to top Late cancel We have coverage in your area! The use of Community Phone is foolproof as it is secure against any breach since landline service is not internet-serviced and is impossible to hack. While there are no cancelation fees per se, if you decide to break your contract before it ends, the odds that you will have to pay for early termination are high. Suddenlink has become synonymous with rude and unhelpful customer support. Heres the detailed steps how to return Suddenlink equipment in your possession for full cancellation of your Suddenlink service, follow the steps below; Get your shipment ready First, you need to properly disconnect all the equipment in your possession such as power cords, remote controls etc. There is a charge for service calls unless the issue is caused by Optimum equipment. One of our proudest moments was when our app received the 2020 Louis M. Brown Award for Legal Access by the American Bar Association. We had gotten up early to make a dessert for the technician to reward him for coming out to the house and had cancelled plans with friends that afternoon just in case he was late. Update: As of August 1, 2022, Suddenlink is officially becoming Optimum. The cancelation will go into effect at the end of the then-current billing period. If you dont see one, try calling tech support at +1-877-794-2724. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. Do you really want Partnered with the most extensive carriers nationwide, Community Phone ensures connectivity across 99% of the U.S, including rural areas. Stay updated on the latest products and services anytime anywhere. Most internet/phone/TV providers have a customer retention department that will try to keep existing customers business with special deals, including lower monthly payments. Otherwise, youll be calling when you should be sleeping or working. I hope that someone shows up on Tuesday. You can also call customer service on the phone . Get your disconnection confirmation email. Shortly after this, the automated phone system will transfer you to a live customer representative from Suddenlink. Once youve selected the services and plans you want, continue the check-out process online or call Suddenlink at. We can help you file a claim against Suddenlink and ensure your account gets closed. Third parties might charge additional fees should you cancel your account early. Optimum.net is compatible with a wide range of browsers. Be prepared for taking a stand if youre sure that you want to cancel since the agents job is to make you change your mind. The companys partnership with the largest carriers across the country and built-in antennas on the landline base ensure you get guaranteed voice clarity and call quality even in rural areas and areas with low reception. ): 9:00 a.m.6:00 p.m. (CST) If you decide to terminate your Suddenlink services and move on to another company, you can try these methods: Suddenlink, like many other similar services, wants you to stay and pay as long as possible. Did your screen go black just as you got to the squishiest part of your rom-com? Log into your account. People need to know someone is out there to help! A population of about 6.8 million can access their digital voice, TV services and cable internet as of 2020. Need to schedule a service appointment? Please email us at help@communityphone.org or call us at 888-582-4177 if you would like us to come to you sooner. is a telecommunications company that belongs to Altice USA. Cancel Suddenlink Services in the Blink of an Eye. to cancel your appointment set for: Do you really want You can reach Suddenlink customer service at +1-877-794-2724 on weekdays from 8:00 a.m. to 8:00 p.m. (CST) and on Saturdays from 9:00 a.m. to 6:00 p.m. (CST). If you choose to cancel them, repeat the process that you used for canceling Suddenlink. Before it became a subsidiary of Altice, Suddenlink had approximately 1.5 million users. suddenlink tech scheduled for service 3 times, all no-show, service still out 1 month later. Attach the label One return label must be attached per box. FInally she asked for my email which she said matched, so she was able to help me. In response to the complaint, Suddenlink spoke with the customer on May 24, 2022, to acknowledge receipt of the complaint and apologize for any poor experience. Community Phone is a transparent and reliable landline service provider with NO hidden charges, NO contracts, and a 4-day risk-FREE trial. possibly compatible with other network providers. Have an issue or a question search the site, Need help? Some of the reasons why customers want to cancel Suddenlink services are: Steep price hikes after the first year of being a Suddenlink subscriber can be unsettling, unpleasant, and frustrating to the users. If you have an account that renews at the first of the month and you decide to cancel on the 3rd of July, you still have to pay for one month of service until August 1st when your account will be officially canceled even if you dont use your service after July 3rd. Also, they provide a deal of thirty (30) days money-back guarantee. Here youll be provided with your account details. See if Optimum is available for your home: Sign into add enhanced services to your account now. {{appointmentCancelSelected.labelDuration}}. Start Troubleshooter Or chat with us now to schedule. Request Suddenlink to port your current number to Community Phone. All right reserved.FairShake Inc.2323 BroadwayOakland, CA, 94612Tel: (510) 937-3247. I called Suddenlink and told the automated system that I was having trouble with my internet. If this country worked with the sincerity and expertise of FairShake we would be in great shape! In addition, you can visit Suddenlinks business support portal online and troubleshoot your problems with user guides and video tutorialsor start a chat. Standard installation is not offered. Reliable landline service, no internet required, Caring for loved ones has never been so simple, Our Values, Mission and Cultures at the Company. I show no missed calls, there were 3 of us home. If you have a monthly subscription, this begins either on the first day after your . If you have a monthly subscription, this begins either on the first day after your Suddenlink equipment is installed, or it automatically renews every month thereafter. {{hr}}:{{min}}{{daySlot}}, Status as of {{mm}}/{{dd}}/{{yy}} Mark your install date on your calendar and plan to be home. Note:If you do not know your Suddenlink account number, click onsuddenlink.net, navigate to My Account located at the top right corner and sign in. That hurts. Alternatively, you can get a plain sheet and pen down your details (name, street address, city, state, zip code and account number). Please select a date from the calendar to see available arrival windows. Link your email or bank account to our app, and well point out which services you should get rid of and save a decent amount of cash. Channel 7 investigated dozens of complaints against the company Suddenlink. Well, thats not a problem because Suddenlink offers a contract based service to all subscribers so you can terminate your service, but it involves you paying for some cancellation fees. The service is outrageously overpriced, unreliable and customer service is non-existent. Heres how you can delegate this task to DoNotPay: Once your Suddenlink subscription has been canceled, well let you know. Click on the 'Account Information' button. Unfortunately, Suddenlink does not have 24-hour support. Go to the Suddenlink website. Has your service with Suddenlink left you disappointed? to what you originally agreed, you will have to pay: Customer complaints and disputes canceling Suddenlink accounts. Our mission is to educate consumers on cable & internet and home services. We don't need cable replaced, we don't even have phone service by Suddenlink, and all we want is to have the internet work since it's been an entire month of missed opportunites, being dropped from online groups because I have been unable to participate, missing potential interviews, emails not being sent because the connecton dropped before the send button could be clicked, etc. Then, click on the account details option. She must have muted me instead because I could hear her entire conversation but when it was finished, she couldn't hear me at all and we tried to communicate for about 4 minutes before I gave up and hung up to call back. to cancel your appointment set for: 134 people from New York are already using community phone landline service. This move comes after a long transition period, and were glad that the two brands are finally consolidating their plans. You do not need to be home for this pre-assessment. By phone (Sat. I live in Northeast ohio, and suddenlink offers up to 150 mbps in my area. Julia: I will hang up with you and make you ho through this whole process . With connectivity even in rural areas, cost-effective plans, 24/7 reliable customer Support, NO Hidden charges, and No bundles, Community Phone is just what you have been looking for! Can You Get a Prorated Refund When You Cancel Suddenlink? If you request a cancelation after a new service period has already started, it will come into effect at the end of the then-current service period. It applies only to the monthly fees. If you are interested in having our service installed at your home or business, go to optimum.com or call our sales department. or plan you have. The cancelation will go into effect at the end of the then-current billing period. Your appointment will last about {{appointmentViewSelected.pacDuration}}. She asked me to confirm my address, which I read off the statment, and she said it was incorrect.