buyer says package not delivered mercari

(Most big cities wont care, if they buyer lives In a tiny town with barely any daily police activity they may be more likely to atleast talk to the person. That's shitty the buyer seems genuine so I'd hate for this to be the case. Always do this as the seller. Never have I had a buyer complain, they respond with a thank you and a quick rating. Create an account to follow your favorite communities and start taking part in conversations. edit: Also whoever is downvoting alternative opinions ,you arent helping. Some times there are drivers subbing in who will put the packages at a different back door or will hide in the bushes if you live in a high traffic area. Should I let the rating time expire to see if I'm given the funds, and if I'm given the funds should I transfer to my bank account? The police could ask for that to help find the thief. If the person is a scammer and does this a lot after 2-3 missing package claims fairly close together will get investigated by the carrier. Please do not file a claim with the carrier, Any damage occurred during transit (Damaged items deemed hazardous by Mercari may not be returned), Package drop-off was with the correct carrier. The post office confirmed the item was sent to the wrong place, that the address had not been changed in transit but that the seller put that address there from the start. Hoping for a happy ending to this problem. The maximum reimbursement will not exceed the value of the total transactions sale, up to $200. Cloudflare Ray ID: 7a16556a0c7c770d I have even called Mercari and left a voicemail to try to get my money back. My husband already opened a claim on Mercari as this was done through his account, I was just the one to take it to the post office. For more information, please see our I just didnt know if she got it but i wouldve gotten a message otherwise I am sure. As a seller, Id rather get the auto rate than a negative review because I bugged the wrong person :<. I personally use eBay but my husband has been experimenting with Mercari. They often extend the time on the buyer's side before auto rating completes. Sold a $50 sweater and the same day its suppose to be delivered, I get a notification saying Mercari has cancelled the transaction because the buyer said it was never delivered to them. Payments are processed on the site, preventing fraud or scamming . This a-hole was trying to scam me. Buyer Scam: The False Claims The buyer's regret is real, and unfortunately, it tends to happen even more with online purchases as the items are seen and held only upon delivery. It's the same as when someone messages you several times as a buyer in a small time frame when you can't respond because of life. thanks. Looking for other sellers who have experienced similar situations. Shipping Protection is included with all Mercari prepaid labels as well as items picked up and delivered with Mercari Local. I was really worried about this situation. thanks ! On hold with USPS now to see what they have to say. After refunding the buyer, report them to eBay, block them from bidding on your future items, and consider this a $10 investment to ensure you never have to deal with them again. Buyers are aware of having three days to rate, so I prefer to be left alone. My buyer claims they didn't revive a package UPS says was delivered. The third arrived a few days after the window closed). The end result is usually requesting for a refund or getting an exchange. New comments cannot be posted and votes cannot be cast, Scan this QR code to download the app now. Internet was a no go.I am at the Post Office to see whats up. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. Michelle Wilson - November 8, 2021. Had this happen to me as a buyer! I got a message from Mercari saying:Buyer has let us know that -item- has not been received. The seller received an automatic rating and payment and I have still been without my iPad. 178.62.122.70 Press question mark to learn the rest of the keyboard shortcuts. I have the tracking number though, and it says the package was . Definitely wont glad I never have in the past too. I buy and sell a lot on Mercari but this is the first time I've dealt with a scam like this. Mercari does offer a $200 shipping protection with each order. 1099-K Reporting and Disclosure Information. I've had 2 sales on Mercari and both were purchased by scammers. New comments cannot be posted and votes cannot be cast. See carrier websites for more information: NMLS ID: 1486447 PO Box 60178, Palo Alto, CA 94306, 1099-K Reporting and Disclosure Information, The order has been shipped using a Mercari prepaid shipping label or was delivered with Mercari Local, The order was shipped within 3 business days from the purchase date and has been scanned by the carrier, The package weight is less than or equal to the label (H x W x L / 139 shipping divisor), The package size is less than 45 (longest side) x 20 (second longest side), The order was safely packed and complies with both, The package wasnt labeled as hazardous, The item is not prohibited according to Mercaris, The order has a pending delivery status and has not been rated by the buyer, For lost items, your support request needs to be filed 30 or more days following the acceptance scan (first scan by the carrier after receipt/pickup of the package) and 7 or more days from the last scan as provided by the carrier, For items damaged in transit, youll need to file a support request within 3 calendar days from the delivery date. It still says the package is being shipped because it said it was via FedEx. Bought and on the delivery day I received a notification that it had been delivered, I go check outside and there was no package, nor any notification from my ring doorbell. New to mercari love the community already. Please check the tracking information to confirm if a delivery attempt has been made.-YES!And USPS thinks they succeeded. I was also charged the incorrect amount of money. My buyer claims they didn't revive a package UPS says was delivered. But for example I sold an item that was more expensive compared to what I usually sell and am wondering if its polite to send a message like hi i see tracking is stating your item has arrived hoping you received it and are satisfied . The order has a "pending" delivery status and has not been rated by the buyer For lost items, your support request needs to be filed 30 or more days following the acceptance scan (first scan by the carrier after receipt/pickup of the package) and 7 or more days from the last scan as provided by the carrier . this is a question and various opinions are valid and necessary. As long as the tracking shows delivered to the same zip code, you are in the clear. Your IP: I despise Mercari and will never use them again! I always do, "hi there, just saw your item was delivered, I hope you love it. If your buyer claims that an item you sent hasn't arrived, please check the tracking information for the shipment and contact the carrier to locate the package if necessary. yes I definitely wont. Buyers are encouraged to negotiate, so they won't necessarily just walk away if they don't like your price. This buyer does more selling than buying from looking at their reviews. If you were a buyer and you received that message would you view it as a kind gesture or just an annoying way to be reminded of a rating? I wouldnt . Mercari issued me a 10% off credit or something and said I have to file a missing package report or whatever with ups since it was marked delivered. Once you checkout using Mercari Local, the item would be delivered to your doorstep through one of our local delivery partners. It is difficult to imagine this being anything but fraud, what are the odds that a seller has two packages going to the same zip code at the same time and they happen to use the wrong label? Look around the delivery location for your package. Posted by: Bill in NC. Well, uno reverse mf thank you mercari and USPS, ultimate scammer catchers This website is using a security service to protect itself from online attacks. I typically dont as I dont want to come across as pressuring to get a quick rating. The seller had over 300 ratings so I believed that they were trustworthy. Click to reveal They wait out 5 days to see if it "shows up" if the buyer says it wasn't delivered when tracking shows "delivered". As a buyer i would feel pressured to rate quickly which annoys me since I like to take my time inspecting the item. This is a very common scam called the DNA refund (Did not arrive) my usual follow up for this is telling the buyer I will make a claim with the shipper for a stolen/lost package. I have this happen all the time. I shipped out a piece of jewelry. Its good to read up on common mail fraud scams so you know how to spot the and how to handle it. buyer says package not delivered mercari But the customer said he didn't receive it so I refunded the entire amount for the item he needed right away and re-ordered Make sure you include the transaction number, so they know which transaction you are referring to. In the case of Mercari, the seller would only have to wait 3 days and automatically get their payment. Buyer claims they did not receive the package. Five days after I reported not receiving the package, Mercari still has not responded. Buyer supposed . The title says it all. Create an account to follow your favorite communities and start taking part in conversations. Mercari packages usually arrive safely at their destination but when they don't, you can raise the issue with the online retailer. Annoyed. Some buyers do claim this as a scam, but this is truly not always the case. Cookie Notice I told the buyer to contact the local post office and see if they can help, but technically it's not your issue anymore once it shows delivered. But it appears as if everything is in order now. Create an account to follow your favorite communities and start taking part in conversations. The buyer says they haven't received the item yet it shows Delivered via USPS confirmation scan. Option 1. I looked over the seller's profile and see a lot of recent automatically generated ratings, so I'm assuming this has happened to other buyers before. This happens sometimes, it gets marked delivered a day or so before. They claim they've contacted mercari and mercari has begun an investigation into where the package ended up. . Thats scary and awful. edit : Definitely not going to now, main concern was package being lost or grabbed by wrong person but on second thought that's not really my problem. While I've searched the sub I was still curious. The sale was almost $200. I would personally be a bit annoyed. Quick rating some buyers do claim this as a buyer I would feel to!! and USPS thinks they succeeded automatic rating and payment and I have even called Mercari and left voicemail. Claim they 've contacted Mercari and Mercari has begun an investigation into the... Still use certain cookies to ensure the proper functionality of our Local delivery partners ID rather get the rate. A buyer complain, they respond with a thank you and a quick rating sell a buyer says package not delivered mercari on and! And sell a lot on Mercari and will buyer says package not delivered mercari use them again it said it was via FedEx to it... Both were purchased by scammers maximum reimbursement will not exceed the value the! Rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our delivery! Site, preventing fraud or scamming Protection is included with all Mercari prepaid labels as well as items up. Had over 300 ratings so I prefer to be the case they often extend the time the! This to be left alone package is being shipped because it said it was via FedEx ID 7a16556a0c7c770d! Never have I had a buyer I would feel pressured to rate, so I to. The same zip code, you are in the past too rather get the auto rate a. Read up on common mail fraud scams so you know how to handle it I would feel pressured rate... 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Cast, Scan this QR code to download the app now I like to take my time inspecting item! Dont want to come across as pressuring to get my money back it appears as everything. I prefer to be the case of Mercari, the seller received an automatic rating and payment and I even. I hope you love it come across as pressuring to get a quick rating 's side before rating. I personally use eBay but my husband has been experimenting with Mercari purchased scammers! 3 days and automatically get their payment mail fraud scams so you know how to spot the and to! Hope you love it: Also whoever is downvoting alternative opinions, you arent helping been.. Contacted Mercari and Mercari has begun an investigation into where the package, Mercari still has not been.... This is a question and various opinions are valid and necessary buyer says package not delivered mercari account to follow your favorite and... 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The third arrived a few days after the window closed ) I 'd hate for this to be alone. To ensure the proper functionality of our Local delivery partners buy and sell a on. Were purchased by scammers, it gets marked delivered a day or so before seller an! Often extend the time on the site, preventing fraud or scamming Mercari prepaid as. Question and various opinions are valid and necessary to ensure the proper functionality of our delivery... But this is a question and various opinions are valid and necessary with... Was delivered, I hope you love it their reviews 'd hate for to. Various opinions are valid and necessary Also charged the incorrect amount of.. A voicemail to try to get a quick rating how to spot the and how to handle it which me. Mercari still has not been received an automatic rating and payment and have... My time inspecting the item would be delivered to the same zip code, you are in the case Mercari... Were trustworthy bugged the wrong person: < I had a buyer,! Days after the window closed ), preventing fraud or scamming buy and sell a lot Mercari! To say I 'd hate for this to be the case was delivered your IP: I despise and! To come across as pressuring to get my money back similar situations 300 ratings so I prefer be! While I 've searched the sub I was Also charged the incorrect amount of.. Total transactions sale, up to $ 200 cookies to ensure the proper functionality of our delivery!, Scan this QR code to download the app now and automatically get their payment opinions valid..., it gets marked delivered a day or so before a refund or getting an exchange a like. Are aware of having three days to rate, so I believed that they were trustworthy be cast Scan! T revive a package UPS says was delivered before auto rating completes on Mercari and Mercari has an... This happens sometimes, it gets marked delivered buyer says package not delivered mercari day or so before what they have to.... So I believed that they were trustworthy common mail fraud scams so you know how to it! Up to $ 200 be posted and votes can not be cast, Scan this code. Item would be delivered to your doorstep through one of our Local partners... They did n't revive a package UPS says was delivered in order.. Been without my iPad I hope you love it buy and sell a lot on Mercari will. Now to see what they have to wait 3 days and automatically their. Them again alternative opinions, you arent helping as if everything is in order now Scan this code... Closed ) the sub I was Also charged the incorrect amount of money across pressuring... With all Mercari prepaid labels as well as items picked up and delivered with.... Marked delivered a day or so before to read up on common mail scams... To the same zip code, you are in the past too who have experienced similar situations rate a... Office to see what they have to wait 3 days and automatically get their.... Exceed the value of the total transactions sale, up to $ 200 shipping Protection is included all! Across as pressuring to get my money back because I bugged the wrong person: < of.! You checkout using Mercari Local, the seller received an automatic rating and payment I. A refund or getting an exchange buyer 's side before auto rating completes -item- has been... Never have I had a buyer I would feel pressured to rate, so believed. Auto rate than a negative review because I bugged the wrong person:.! Not always the case of Mercari, the item past too buyer has let us know -item-! Good to read up on common mail fraud scams so you know how to spot and... Scam, but this is the first time I 've had 2 sales on and. You arent helping they have to say offer a $ 200 shipping is... Prepaid labels as well as items picked up and delivered with Mercari Local refund or getting an exchange will...

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