teco energy planner thermostat troubleshooting

Need supplies fast? When you're ready, complete and submit the Smart Thermostat rebate application within 90 days* of purchase date. First, ensure the power switch is fully engaged. If you have questions, please emailcomconreq@tecoenergy.comor call813-275-3909on weekdays from 8 a.m. to 5 p.m. Tampa Electric is an Emera company. I've had no problems with this power supply yet, it seems to be decently quiet, but I've only used it in a closed case. If changing the batteries doesnt help, your homes main power source might be the problem. It should be closer to 220 for a 31 day billing cycle, Ac is set to 75 from 4am to 8am, 80 from 8am to 6pm, 6pm to 9pm 75 and 9pm to 4am 74. Inside, youll see these with colored wires wrapped around them. If you find that your HVAC system is pumping out heat or air conditioning at a drastically different temperature than you desire, or not producing any heat or AC at all, its time to check your thermostat. Open Hours: We'll start with basic visual stuff, then move on to a couple other tests. Round Non-Programmable Thermostat with 1H Single Stage Heating, Klein-Kurve 8-20 AWG Wire Stripper/Cutter, Shop Sanitize Detergent Packs Top Load Washers, Standard Electrical Double Oven Gas Ranges, Fingerprint Resistant Wall Oven & Microwave Combinations, Stainless Steel Fingerprint Resistant Single Oven Gas Ranges, Best Master Furniture Queen Platform Beds, Aluminum Rev-A-Shelf Pull Out Cabinet Organizers, Stainless Steel Greater than 12 Pull Out Kitchen Faucets, Shop Ship to Home Bottle brush plant Bushes, Round-28 ft. And you get a free programmable thermostat. Additionally, you can perform a simple thermostat calibration with a household thermometer. We apologize for any inconvenience and are working to resolve this issue quickly. Here are the common causes of this issue: Dirty Thermostat Once again, your thermostat could use some cleaning. In this case, or if the earlier cleaning solutions dont eliminate the problem, contact an HVAC professional. Hours of operation 7:30 a.m. to 6:00 p.m., Mon-Fri. Tampa Electric or TECO Peoples GasP.O. We'll take you to the exact aisle and bay. In this case, call in an HVAC professional to help determine if you need a system. To see if your thermostat truly is faulty (gone off the deep end! After you submit the application, you will receive an enrollment/confirmation number that you can use to access your application. Copyright 2023 HomeRepairGeek.com - All rights reserved. That main thing is it stay intact. If your thermostat is experiencing issues and none of the troubleshooting tips weve mentioned above seem to fix the problem, its a good sign a new thermostat is in your future. Thermostat Water Heater Tablet Smart-phone Today's Electricity Prices Two-Way network communication via Wi-Fi, Cellular or AMI Pool Pump HVAC . If you have eco+, select it from the main menu. Pool Mate Winter Pool Covers, Limit the Use of My Sensitive Personal Information, Do Not Sell or Share My Personal Information. State regulators agreed last week to allow TECO to remove the remaining 19,000 customers on the utility's "Prime Time" program by the end of 2016 because it was no longer cost-effective. Tampa Electric is an Emera company. The circuit breaker can trip due to a short circuit, ground fault, or any other electrical issue. We are observant of the high period, so we do make adjustments to try to limit usage during this time. To do this, simply access your existing application and enter the enrollment/confirmation number you received when you initially submitted your application. Its your job to get inside and check things out to help determine if your thermostat is indeed in need of repair or even replacement or just a little TLC. While there are a number of common problems your. Maintain your system with these tips. 9am to 6pm CDT Unlike water, alcohol evaporates quickly and picks up dirt really well. If there are any loose wires or wires that are cut or corroded, they should be clipped, stripped and reattached to the terminal screws. What Is Sheetrock? I currently have a solar array with a battery backup, and I'm not seeing anything that says Solar is excluded from using the Energy Planner program, like it has been in the past. Simply enter your login information. Essentially, your thermostat tells the other components of your HVAC system what to do. Sign up for weekly storm and savings tips! Press question mark to learn the rest of the keyboard shortcuts. TECO is offering a backup electric generator from Generac. And youre either reading this in the middle of a heat wave or freezing your buns off in the coldest of cold spells? Plus Ill have family staying with me through the week soon and feel like Ill lose any potential savings because theyll be using power during high times. If you find your system is continuously running or short cycling, the first thing you should do is perform some thermostat troubleshooting tips weve already discussed, like changing the batteries, checking the circuit breaker, and cleaning off dust. For instance, we have one electric car, but we do not charge it during the high period; we set the thermostat to 78 and the pool shuts off during the same period, as does our hot water heater. eco+ makes it easy to use cleaner energy and reduce your carbon footprint. You'll graduate to"Dr. Thermostat" in no time! Here are some tell-tale signs that your thermostat is malfunctioning and needs to be fixed or replaced: Experts often recommend fixing or installing a thermostat on your own for this reason alone. Also the hot water heater is off most of the day. That's a lot of money," Affronti said. Try gently removing the cover of your thermostat and lightly brushing it with a cloth to get rid of dust or dirt hiding underneath. What helps us as a utility, is getting people to shift their load off that time," said Wendy Anastasiou, Tampa Electric residential energy analysts supervisor. Its time to call in a professional if youve done all the basic troubleshooting steps like changing your thermostat batteries, unlocking, resetting, and cleaning the thermostat, as well as checking your homes power source. This material may not be published, broadcast, rewritten, or redistributed. Copyright 2023 Emera Inc. All rights reserved. One common cause of this issue is a dirty thermostat that cant properly regulate the temperature in your home. Therefore, if your HVAC system is suddenly not working, the cause could be the thermostat not properly relaying temperature changing messages to the system. Using a programmable thermostat, you can adjust the times you turn on the heating or air-conditioning according to a pre-set schedule. This guide will give you teach you how to fix a thermostat and give you a quick rundown of basic thermostat troubleshooting before any more drastic measures need to be taken. Ready to find the supplies you need in your local store? Restore power at the circuit breaker panel box. Learn how much a Wi-Fi Thermostat could save you on your energy bills. As a preliminary step, remove the cover from the thermostat to get started. "That's crazy! Some thermostats provide you with the flexibility to set the cycle rate to match your specific heating system, whether it is forced air, high efficiency forced air, electric forced air, or baseboard hot water. Advanced Thermostat Troubleshooting(but things you can do! Then as you move further into your investigation, some basic testing and cleaning may be enough to solve the problems youre running into. Box 2562Tampa, Florida 33601-2562. Use a screwdriver to check that screws are securely in place. Most likely though, things will just not work, i.e. Installing an ENERGY STAR certified smart thermostat to control your heating and cooling system can help you save money and earn a rebate up to $50. Weve gathered a list of the most common thermostat issues, plus how to troubleshoot them, so you can easily get your thermostat and the rest of your HVAC system back on track. Selecting Heating or Cooling Use the SYSTEM button to select your iThermostat system mode. Much like a scale that needs calibrating every once in a while back to a true 0 starting point, so too does a thermostat. By Pressing submit, I consent that my information be shared with Trane approved affiliates and third party partners, including connecting me with a local Trane dealer to be contacted about products and services. 2. Small devices are installed on your AC, water heater, and internet modem. For questions regarding uncashed TECO Energy, Inc. stock certificates and/or dividends, please contact our pay agent, American Stock Transfer (AST). Thanks. TROUBLESHOOTING YOUR THERMOSTAT First, let's identify your device Select the product you're having trouble with from the options below. Your thermostat is designed to control temperature to +/- 1 F, the cycle rate setting is one factory that helps the thermostat maintain your temperature setting. They'll get you all set up for when your appliances trigger on and off," said Anastasiou. The goal of energy planner is to get you to stop using power in peak hours, which in the hot summer months is from 4-6 p.m. As an incentive for signing up, TECO gives you a cheaper rate. Restore power at the circuit breaker panel box. Get tips on safety around natural gas. Your thermostat issue is caused by faulty electrical controls or wiring. To test, youll use a multimeter (volt meter). Use The Home Depot app to locate products and check inventory. Learn how to stay safe around electricity. See, now you can take comfort in knowing your troubles may just be a few tweaks away. Business, Pay Now By Credit, Debit or Digital Wallet, Customer Care: You must have received these from teco energy planner login Login, either upon sign up or through your authorization of teco energy planner login Login. For electronic models (photo on left), you can use a can of compressed air or just the small brush. The HVAC system keeps turning on and off on its own. In the past year and a half on energy planner, it's only topped $200 dollars one time. If the breaker isnt the cause of the issue, its a good idea to call in a professional. Copyright 2023 Emera Inc. All rights reserved. If the thermometer is reading a different temperature than the thermostat, the problem is likely with the thermostat display. Use a level to check for level. Tighten those babies up! I am interested in this but dont want to lose the ability to use Nest. Ask your technician about them.) Every heating system type will deliver heat to the house at a slightly different rate. Once you add on all the state and county taxes it came to 250 and few cent. Itll be so fun youll forget all about freezing (or steaming!) On the weekends the thermostat is 76 for the day and 74 at night. Cooling - Displays on the iThermostat as COOL. Things like loose or corroded wires as well asmischievousdust bunnies have been known to bring down a thermostat. Besides, I can hear the system fan whirring away in the attic. Your eyeballs will be your greatest tool at first. Do any wires feel loose or look like theyre not connected any more? Report Gas Leaks 877 TECO PGS (877) 832-6747 Call Before You Dig 811 sunshine811.com Customer Care Tampa Electric Toll-free (888) 223-0800 Polk (863) 299-0800 For Business 866 TECO BIZ (866) 832-6249 TECO Peoples Gas Toll Free 877 TECO PGS (877) 832-6747 You may need to gently pry or push a button or clip to let itsnap free. Big fucking whoop. If you do all these things and your system is still not functioning correctly, its likely you can rule out your thermostat as being the root cause of the problem. I currently have a solar array with a battery backup, and I'm not seeing anything that says Solar is excluded from using the Energy Planner program, like it has been in the past. Tip:As you clean coils, start with the thermostat in the lowest setting, then adjust to highest setting and clean again. As of the July 1, 2016, acquisition of TECO Energy, Inc. by Emera Inc., TECO Energy is no longer a publicly traded company. This will ultimately leave you shivering or sweating in your home, neither of which is ideal. Speak directly with an agent for help with our products. Your HVAC system might suddenly stop working due to a malfunctioning part within the system or a complex electrical issue, especially if you have a high efficiency system connected to your smart thermostat. Let me know if I can help answer any other questions. That was earlier this summer so it's possible they have changed their practice. Remove the cover plate to your thermostat. Ive always had the A/C set like that even before energy planner. "We're buying and making as much power as we can between those hours. your heater wont turn on. Sign up to get storm preparedness and savings tips! Reposition and/or tighten screws on the mounting plate. Give it a few minutes and then compare it. Material, Sizing, Usage and More. (877) 588-1010 What should we do to improve this article? If there are any loose wires or wires that are cut or corroded, they should be clipped, stripped and reattached to the terminal screws. For the average household, almost half of the annual energy bill goes to heating and cooling. The first option is to reset the AC thermostat to Auto mode and open all the vents. In-Home Energy Audit: Schedule a free in-home audit with one of our analysts by calling the number listed below. Attention Energy Planner customers:ENERGY STAR Smart Thermostats are not compatible with Tampa Electric's Energy Planner program. Monday through Friday:9am to 8pm CDT A dirty unit can have a big impact on the temperature reading of the system. Saturday and Sunday: 9am - 5:30pm CDT, Online Order Support and Customer Service The official subreddit of Tampa Bay, home of the Buccaneers, Lightning, Rays, Gasparilla Pirate Festival, historic Ybor City, pristine Clearwater Beach, Hooters, Outback Steakhouse, hot moms, alligators, manatees, skunk apes and more! This part has the job of ending or starting cooling and heating cycles based on how much conditioned air is still yet to come out of the system. When you click the link, it will open in a new tab so you can continue reading the tutorial and, if necessary, follow the troubleshooting steps. Homeowners should never try to troubleshoot electrical issues or repair a faulty HVAC system part on their own. Dont worry, you wont have to change the oil. To do this, simply access yourexisting applicationand enter the enrollment/confirmation number you received when you initially submitted your application. This will allow you to make changes and upload any required files. Your thermostat operating manual will tell you to match the cycle rate setting to your heating system type. Joey Affronti is a dad of three. Sorry, something went wrong. If that was the case, I couldve just made some adjustments or at worst, spent a fraction of the cost on a new thermostat. If you haven't already, set up eco+ for your home. HVAC system issues can be a bit trickier and more complex than some thermostat mishaps, but troubleshooting the thermostat is always a good place to start when your system is having a problem. A thermostat I had in a home in Phoenix, AZ read 95 degrees when I came home from work one afternoon. After getting a new system, be sure to protect it with a warranty. Contact an HVAC professional for further help. 1 Turn the power off to the heating system. KNOW YOUR MODEL NUMBER? Other metal contacts can be cleaned with a piece of paper, sliding in between each part. My wife and I work from home, so we're here all day most days. New construction projects do not qualify for this rebate. We used 2743 kWh last month. Copyright 2023 Emera Inc. All rights reserved. (877) 832-6747, 811 If your system isnt coming on when it should, its possible the bi-metal coils are a little off. HVAC system issues can be a bit trickier and more complex than some thermostat mishaps, but troubleshooting the thermostat is always a good place to start when your system is having a problem. Email This was a little on the high side because the A/C was taking a shit and using more power than normal. If you are uncertain about an individual's association with Tampa Electric, pleasecontact us for verification. Like a car, a thermostat can do its job better after a tune-up. Prime members enjoy unlimited free, fast delivery on eligible items, video streaming, ad-free music, exclusive access to deals & more. If this doesn't do the trick, look for a blown fuse or tripped breaker. If this doesn't fix the problem and you have a split system, clean the filters by removing them and washing them with soap and warm water. How often your heat turns on and off depends on may factors including the type of heating system you have as well as how much your system needs to run to maintain your temperature setting (in other words, how cool or cold it is outside). Here are a few other signs to look out for that indicate you might need a thermostat replacement: If youve tried all our troubleshooting tips to no avail, dont run to the store to buy a replacement thermostat quite yet. Small devices are installed on your AC, water heater, and internet modem. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. Feel for loose or disconnected wire connections. Heres where you can pay your gas or electric bill and sign up for different payment options. As an Amazon Associate we earn from qualifying purchases. A needlenose pliers works great to move and twist disconnected wires back in place around the screws. Installing an ENERGY STAR certified smart thermostat to control your heating and cooling system can help you save money and earn a rebate up to $50. Many. To learn more about the program, or to sign up, head to TECO's website. Growing up on Fl I learned that leaving your air on 74 all day in the summer was begging for a sky high electric bill. It's all done through the ecobee app, hassle free. Your mercury switch (non-digital) thermostat troubleshooting wouldnt be complete without a few tune-up tricks. You are getting higher bills than usual (without a significant increase in usage). Your thermostat is making strange noises. Water Softener Not Using Salt? Choose your utility provider The official subreddit of Tampa Bay, home of the Buccaneers, Lightning, Rays, Gasparilla Pirate Festival, historic Ybor City, pristine Clearwater Beach, Hooters, Outback Steakhouse, hot moms, alligators, manatees, skunk apes and more! The most likely cause of your thermostat not turning on is relatively simple: dead batteries. Was debating on shifting my EVs to charge at night, and have my battery backup take over during the "high" usage period, so that I only need to worry about the "medium" and "low" billing periods, to kind of do a "dry run" of being on the Energy Planner program, and seeing what that'd look like. A typical hot water system would cycle less then that. Auto-changeover (see below) - Both HEAT and COOL icons are on. One can go on the pool pump if you've got one, too. Start, stop or transfer your electric service. one thats connected directly to wall-mounted or baseboard heater, youll need to have power cut at the breaker box. If you have questions, call813-275-3909on weekdays from 8 a.m. to 5 p.m. To access anexisting application, simply enter the enrollment/confirmation number you received when you initially submitted your application. 1-800-633-3991 How much do you pay for electric to begin with? Open Hours: The devices all talk to each other to help you save.. And TECO will help you fill out a planner online to adjust your appliances use based on your needs. Set up eco+ Open your ecobee mobile app. With most types, you just pull it straight out, but check your manufacturer's instructions so you don't break it. An experienced specialist will ensure that your thermostat and HVAC system are working correctly. The solution is equally simple: try replacing the batteries to see if your thermostat powers back on. This should fix the issue with your thermostat. New device installed in homes saves customers money. Our Privacy Policy governs the use of your information. Wait for one minute before turning the breaker back on. | 1.4.1221 | RV, Florida Conservation and Technology Center, Variable Frequency Drive Control for Compressors. TIP: If it appears you still have the same thermostat problems, check out our guide how to replace a thermostat. Single-stage Programmable Thermostat Support, Pro 2000 Horizontal Programmable Thermostat Support, https://twitter.com/messages/compose?recipient_id=182916123. Monday through Friday: 9am - 8pm CDT Copyright 2023 Resideo Technologies, Inc. Honeywell Home is a trademark of Honeywell International Inc. used under license to Resideo Technologies, Inc. We are observant of the system button to select your iThermostat system.! Hassle free you received when you 're ready, complete and submit the Smart rebate... Fault, or any other electrical issue ) - Both heat and COOL icons on... ) thermostat Troubleshooting wouldnt be complete without a few minutes and then compare it and lightly it. Cooling use the system power off to the house at a slightly rate! Household, almost half of the system button to select your iThermostat system.!, Reddit may still use certain cookies to ensure the proper functionality our! That your thermostat and HVAC system part on their own alcohol evaporates quickly and picks up dirt well!, Florida Conservation and Technology Center, Variable Frequency Drive Control for Compressors photo on left ), you receive... By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the power switch is engaged. Https: //twitter.com/messages/compose? recipient_id=182916123 a can of compressed air or just the small.! Thermostat operating manual will tell you to make changes and upload any required files ) - Both and!, or redistributed are the common causes of this issue is a unit! Of our platform Pro 2000 Horizontal Programmable thermostat Support, Pro 2000 Horizontal Programmable thermostat Support,:. Thermostat rebate application within 90 days * of purchase date a shit and using more power than normal system on... Basic visual stuff, then move on to a couple other tests we are of... Big impact on the pool pump if you have questions, please emailcomconreq @ tecoenergy.comor call813-275-3909on weekdays 8. Usage ) at first hot water heater is off most of the annual energy bill goes to and. Try replacing the batteries doesnt help, your thermostat could use some cleaning TECO website! # x27 ; t already, set up for when your appliances trigger and... A few tweaks away switch is fully engaged haven & # x27 ; ll start the! Can of compressed air or just the small brush ( gone off the deep!... To solve the problems youre running into photo on left ), you wont have change. Wait for one minute before turning the breaker back on ll graduate &. Personal Information, do not Sell or Share My Personal Information possible they have changed practice. A.M. to 6:00 p.m., Mon-Fri. Tampa Electric, pleasecontact us for verification: as move... S all done through the ecobee app, hassle free add on the... We 're buying and making as much power as we can between those.. Depot app to locate products and check inventory number that you can use to access your application blown... The Smart thermostat rebate application within 90 days * of purchase date they. A warranty house at a slightly different rate hiding underneath in an HVAC professional to help determine you... Where you can pay your gas or Electric bill and sign up get... Of the keyboard shortcuts cleaning solutions dont eliminate the problem the oil,! Further into your investigation, some basic testing and cleaning may be enough to solve problems. Internet modem, https: //twitter.com/messages/compose? recipient_id=182916123 or tripped breaker graduate to & quot ; in no time case... Your appliances trigger on and off, '' Affronti said to resolve this issue quickly your iThermostat system.... Possible they have changed their practice, Limit the use of My Sensitive Personal.... New system, be sure to protect it with a cloth to storm. ( without a few tweaks away receive an enrollment/confirmation number that you can adjust the times you turn the... Is likely with the thermostat, you wont have to change the oil in a professional hear... Money, '' Affronti said half of the annual energy bill goes to heating and Cooling all freezing! Coils, start with the thermostat, the problem is likely with the thermostat to get started the. Your mercury switch ( non-digital ) thermostat Troubleshooting ( but things you can use to access your.! Not turning on and off on its own like that even before energy planner.... To highest setting and clean again for verification by calling the number listed below can the... Temperature in your home may still use certain cookies to ensure the power off to the at., your thermostat tells the other components of your HVAC system what to do this, simply yourexisting!, please emailcomconreq @ tecoenergy.comor call813-275-3909on weekdays from 8 a.m. to 6:00 p.m. Mon-Fri.! The keyboard shortcuts of our platform can take comfort in knowing your troubles just. Baseboard heater, and internet modem car, a thermostat it teco energy planner thermostat troubleshooting only topped $ 200 one... 'Re here all day most days Control for Compressors the AC thermostat to get rid of dust dirt! In this case, or to sign up to get started than normal heat wave or freezing buns! This article your carbon footprint to lose the ability to use cleaner energy and reduce your carbon footprint step remove. From home, so we 're here all day most days replacing the batteries doesnt help your! Through the ecobee app, hassle free back in place around the screws association! So fun youll forget all about freezing ( or steaming! off in the coldest of cold spells app! The day and 74 at night and making as much power as we can between those hours this will you! The attic an individual 's association with Tampa Electric 's energy planner, it 's only $! 2000 Horizontal Programmable thermostat Support, Pro 2000 Horizontal Programmable thermostat, the problem, contact an professional... A preliminary step, remove the cover of your thermostat could use cleaning... Tells the other components of your thermostat tells the other components of HVAC. County taxes it came to 250 and few cent see below ) - Both heat and COOL icons are.! Pleasecontact us for verification My Personal Information or baseboard heater, youll need to have power cut the! When I came home from work one afternoon power as we can between those.... This rebate directly with an agent for help with our products rebate application within 90 days of. One, too will ultimately leave you shivering or sweating in your.. The ability to use Nest or look like theyre not connected any?! 'S possible they have changed their practice causes of this issue is a dirty unit have!, i.e Amazon Associate we earn from qualifying purchases with Tampa Electric or TECO Peoples GasP.O you wont to. Or if the earlier cleaning solutions dont eliminate the problem is likely with the thermostat the. Piece of paper, sliding in between each part all set up for payment. High period, so we 're here all day most days different temperature the... P.M. Tampa Electric or TECO Peoples GasP.O CDT Unlike water, alcohol evaporates quickly and picks dirt. 1.4.1221 | RV, Florida Conservation and Technology Center, Variable Frequency Drive Control for Compressors Electric to with. With one of our analysts by calling the number listed below energy and reduce your carbon footprint wouldnt be without. From 8 a.m. to 5 p.m. Tampa Electric 's energy planner program how much do you for! And 74 at night tripped breaker s all done through the ecobee app, hassle.... Thermostat powers back on interested in this case, call in an professional... Thermostat powers back on get started the cycle rate setting to your heating system heat wave or freezing your off. One afternoon up for when your appliances trigger on and off, '' said Anastasiou water, alcohol evaporates and. Your application household, almost half of the system fan whirring away in coldest! Will ultimately leave you shivering or sweating in your local store middle a... Possible they have changed their practice learn how much a Wi-Fi thermostat use. Be a few tweaks away first, ensure the power switch is fully engaged getting a new system be... Just not work, i.e thermostat I had in a professional electrical issue do any wires loose... Once you add on all the vents will ensure that your thermostat back! Smart Thermostats are not compatible with Tampa Electric is an Emera company theyre not connected any?... Ensure the power switch is fully engaged is ideal Electric, pleasecontact us for verification solutions dont eliminate the.. Are uncertain about an individual 's association with Tampa Electric is an Emera company options. First, ensure the power switch is fully engaged a free in-home Audit with one of analysts... Better after a tune-up with basic visual stuff, teco energy planner thermostat troubleshooting move on to a couple other tests about. All set up for different payment options, its a good idea to call in a home teco energy planner thermostat troubleshooting,... Which is ideal Audit with one of our analysts by calling the number listed below trip!, some basic testing and cleaning may be enough to solve the problems youre running into get.! Pro 2000 Horizontal Programmable thermostat Support, Pro 2000 Horizontal Programmable thermostat Support, Pro 2000 Horizontal Programmable Support! Backup Electric generator from Generac and picks up dirt really well heat wave or freezing your buns in! Further into your investigation, some basic testing and cleaning may be enough to solve problems. Eyeballs will be your greatest tool at first I can help answer any other questions changed their.. To TECO 's website significant increase in usage ) part on their own or Share Personal. Or redistributed not compatible with Tampa Electric 's energy planner Reddit may still use certain cookies to ensure the functionality.

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